Terms of service

Return Policy
At Favors by Dorinda, we are committed to making your event a success. We pride ourselves on the quality of our merchandise. However, if you should be unhappy with your purchase, we will do everything we reasonably can to make you happy.

We cannot accept returns on any Candy Bar orders.. Shipping and any "Rush" fees are not refundable. We will only accept returns within 7 days of the time you receive your order. This pertains solely to any hand-crafted gift items and not favors.. Shipping costs to return the items are the responsibility of the customer.

For your own protection, please use a shipping service such as UPS or FEDEX or USPS Delivery Confirmation, so that the items can be tracked. Be sure to have the items insured against damage. We will not issue refunds for items that arrive to us damaged.

Shipping:

Normal turn-around time for favors is 7 to 10 business days from the date of the order with an additional 3-5 days for shipping.  Larger orders may require additional time. Please check with us if you are not sure about your order. We can not guarantee an order in less time. All orders are shipped via USPS Priority Mail and larger orders must to be signed for.

We only ship to the 50 states.We regret that we can not ship to the Virgin Islands or overseas as we can not guarantee delivery. Alaska & Hawaii shipping charges vary. Call for rates. We only ship via USPS Priority Mail.

APO & FPO Addresses: We will be happy to ship to you with the understanding that we can NOT guarantee delivery on time. You must acknowledge that on your order form at the time you place the order. Thank you for your understanding.

Shopping
The easiest way to order from Favors by Dorinda is:

By using our secure on-line shopping cart and your VISA, MasterCard or American Express.

If you have any questions before ordering, you may also e-mail us at info@favorsbydorinda.com

Rush Orders
While we do not encourage rush orders, we do understand that from time to time things occur. We will do our best to work with you in getting your order to you on time. Please be sure to email us, prior to submitting an online order, to request a RUSH authorization number. Please wait for a confirmation email from us. Fees may apply.

Personal checks:
We accept only VISA, MasterCard, American Express, POSTAL money orders or cashier's checks. All funds must be in US. We do not accept personal checks. Personal checks received will be returned and only delay the processing of your order. Your payment must include Shipping expenses or your money order or cashier's check will be returned back to you. If you're not sure of the total amount due, please call or email us before mailing your payment.

Money orders and cashier checks must be made out to:

Favors by Dorinda and mailed to: 55 Stalter Drive, Wayne, NJ 07470

Declined credit cards:
Please ensure that your credit card you provide has a limit that will be sufficient to cover your order. If your card is declined we will attempt to contact you up to 3 times by email. If we do not receive a response, we cannot be held liable for the order.

Sales Tax:
Only New Jersey State residents will be charged a sales tax & shipping tax of 7%. All other states are tax exempt at this time.

Pricing and Product Stock
Every effort is made to assure the accuracy of this website. Due to the nature of our business, we reserve the right to make adjustments or corrections due to errors throughout this website. This includes pricing, shipping, and product description information, product discontinuance or typographical or photographic errors.